Privacy Policy

Identification of the Data Controller

Identity: ASTARA MOBILITY, S.L.
Address: Avenida de Bruselas 32, 28108 Alcobendas (Madrid)
Telephone: 91 532 06 09
Email: corporate.communications@astara.com
Data Protection Officer: privacy.es@astara.com

Purpose of the processing of your personal data

The purpose of the processing will be to manage the request made through the web either through the contact form or any other type of online form, or through a request by email. Such request may be, without limitation, the management of a request, the response to a request for commercial information, an employment application or, where appropriate, the registration in company newsletters , in addition to any other interaction between the website user and ASTARA MOBILITY, S.L. that tends to satisfy the user's need. All the information requested is necessary to be able to meet the request.

Likewise, the data provided will also be processed to send you commercial information about our products and services that may be of interest to you, by post, e-mail, SMS, or any other equivalent means of electronic communication. Users who do not want this last processing will have the opportunity to oppose receiving commercial communications, by not checking the corresponding box on the information or contact form itself, or even by exercising their right of opposition at the aforementioned address.

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by the user, in order for the server to record information that can be used in subsequent access. The information stored allows to identify a specific user and have registered information about their preferences, pages visited, etc. If you do not wish to allow the installation of cookies on your computer, you must set up your browser for this purpose.

Category of data

The categories of data that are processed are those corresponding to identification data, name and surname, email, telephone number, as well as commercial information (company).

Storage period

The information relating to you will be kept during the period of validity of the commercial relationship, or the interest for which reason you are reading this policy (for example, if you have sent a CV, or if you have subscribed to a newsletter) as long as you do not request the deletion of your data, during the limitation period of the actions that may arise in relation to this contract; as well as for any claim that we could receive from official organisms in compliance with legislative regulations.

Information to send you commercial communications

The personal data provided for sending commercial communications will continue to be maintained until you revoke your consent, all without prejudice to your right of withdrawal or opposition.

Legitimation for the processing of your data

The legal basis for the processing of your data is the execution of the commercial relationship that you are part of, so that we can manage, develop and control the corresponding commercial and contractual relationship. All the information that we request from you is of a compulsory nature, so the non-observance of some may make it impossible to provide the services we offer through our website.

In relation to the sending of commercial communications by electronic means - as a result of a previous contractual relationship - the legal basis is the legitimate interest of ASTARA MOBILITY, S.L. under Article 21.2 of the Law of Information Society Services.

Regarding the sending of commercial communications by any means, including electronic communications - regardless of any contractual relationship, but based on a legitimate interest since you address the entity - the legal basis is the consent that was requested at the time, and that you give freely. In the event of not obtaining your consent, ASTARA MOBILITY, S.L. undertakes not to process your data for advertising purposes.

Communication or Assignment of data and international data transfer

ASTARA MOBILITY, S.L. may communicate your personal data to public administrations with competence in the subject, and in the event that there is a legal obligation to do so.

However, if at any time during the commercial relationship it is necessary to communicate your data to third parties for new purposes, said communication will be made when ASTARA MOBILITY, S.L. has your prior consent to do so and in the manner legally required.

There may also be third parties who access your personal data as a consequence of services provided to ASTARA MOBILITY, S.L.

We do not make any international transfer of your personal data.

Rights of the data subject

Any person has the right to obtain confirmation of whether ASTARA MOBILITY, S.L. is processing personal data concerning them, and in such case, the right of access to their personal data, for the purposes of processing, and to the personal data categories in question.

Likewise, you will have the right to request the rectification of inaccurate data or, where appropriate, request their deletion when, the data are no longer necessary for the purposes they were collected for; the consent on which the processing is based or opposing the processing has been withdrawn; personal data have been processed unlawfully; or must be abolished in compliance with a legal obligation established in the Law of the European Union or State Members.

You can request the limitation of the processing of your data when they challenge the accuracy of the personal data during the period that allows the data controller to verify their accuracy; the processing is unlawful and the interested party opposes the deletion of personal data and requests instead the limitation of its use; the data controller no longer needs the personal data for processing purposes, but the interested party needs them for the formulation, exercise or defence of claims; or the interested party has opposed the processing, while verifying if the legitimate reasons of the data controller prevail over those of the interested party. In such cases, we will only keep the data for the exercise or defence of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. ASTARA MOBILITY, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of potential claims.

You will have the right to receive the personal data that concern you, and that you have provided, in a structured format, and to transfer them to another data controller without being prevented to do so by the data controller they were provided to, when the processing is based on the consent; or if the processing is carried out by automated means.

Users can exercise their rights by requesting ASTARA MOBILITY, Avenida de Bruselas 32, 28108 Alcobendas (Madrid) or by email corporate.communications@astara.com or privacy.es@astara.com, enclosing in any case, a copy of the ID card, passport or any other valid document that may identify users.

If Users have any questions about the exercise of their rights, they can contact Spanish Data Protection Agency to resolve any questions about them. Likewise, interested parties may file a claim with Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights, at Calle de Jorge Juan, 6, 28001 Madrid, contact telephone number: 912 66 35 17 or at www.aepd.es.

Origin

The personal data that we process at ASTARA MOBILITY, S.L. originate from the interested party himself or herself.

Additional Information

Users guarantee and respond, in any case, for the veracity, accuracy, validity, authenticity of the Personal Data provided, and undertake to keep them updated appropriately. Likewise, users guarantee to be over 14 years old.

In the event of personal data being provided by persons other than the data subject, the user shall inform said persons of the points contained in the preceding paragraphs prior to their inclusion. In these cases, the user guarantees that the information reported belongs to people over 14 years of age and that the information is accurate and truthful. ASTARA MOBILITY, S.L. will be exempt from any liability arising from the user’s non-compliance with these requirements.

ASTARA MOBILITY, S.L. has adopted the Personal Data Protection security levels legally required and has installed all the technical means and measures available according to the state of the technology to avoid the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided.

The user has the duty of confidentiality and secrecy of the employees of ASTARA MOBILITY, S.L. and of all those who process the data in their name and on their behalf. Notwithstanding the foregoing, the user is aware of the possibility that the security of communications over the network is not invulnerable.

Jurisdiction and applicable laws

The terms and conditions governing this web site and all relationships that may arise therefrom are protected by Spanish law.

Any controversy that may arise from the access or use of this website will be the jurisdiction of the corresponding courts according to the jurisdiction of the user.