astara | Cookies Policy

Cookies Policy

The website astara.com falls under the responsibility of ASTARA MOBILITY, S.L. (ASTARA, hereinafter), with address at Avenida de Bruselas 32, 28108 Alcobendas (Madrid) and e-mail address privacy.es@astara.com.

Consequently, the use of cookies is subject to this "Cookies Use Policy", which has been prepared with the purpose of informing users of the different uses that are carried out on these devices and may consent to their processing in an informed way, in accordance with the provisions established in current legislation.

The purposes of the use of cookies, their holders, as well as their expiration period are those described in this document, through the explanatory tables.

Complementing this Cookie Policy, our privacy policy also applies, and that Users can consult at here.

With your first visit to the website, through the banner published on it, we warn you of the use of cookies, with the possibility of rejecting and accepting them. Likewise, you have the possibility of configuring these cookies in the "PREFERENCES" section and, additionally, you can always access their configuration from the bottom of the page in the "Configure Cookies" section.

ASTARA has developed this Cookies Policy in order to expand and detail the information reflected in the initial information banner. We inform you of what a cookie is, the type of cookies used on this website and how you can carry out their management, according to the characteristics of your browser and the device used to navigate the page (PC, Laptop, Tablet, Smartphone, etc.).

This Cookie Policy allows Users to accept or reject each category of cookies (except strictly necessary Cookies). For any questions, queries and / or suggestions in relation to the cookie policy, Users can contact ASTARA by sending a message to corporate.communications@astara.com, or by sending a post to the following address: Avenida de Bruselas 32, 28108 Alcobendas (Madrid).

We remind you that this Cookies Policy is permanently published at the bottom of the web page, so that the User can consult it on future visits.

Finally, we take the opportunity to remind you that in any case, the User may at any time modify the configuration of their browser in accordance with their preferences.

General information for customers about cookies

In general, we hereby inform you that cookies are a message sent by the server to the user's computer consisting of text files that are stored in the computer's memory and that collect information on the pages visited, the time of connection to the Internet, etc. The cookies are sent back to the server every time the user enters that page.

Cookies cannot read data from your hard drive or read cookie files created by other suppliers. Logs are files that are stored on the ASTARA server, they record information about your browsing and are intended to analyse the operation of the system, to locate incidents and problems that may arise and solve them in the shortest possible time, to continue to offer the services you request, to gain better knowledge of your preferences and to offer other services that can adapt to your tastes.

If users revoke their consent in the way provided in this policy or modify the conditions to access cookies through their browser, as explained below, it will be impossible to browse ASTARA's website correctly and to adapt our portal to your specific needs.

Description of types of cookies commonly used on the Internet

The following is a classification of the cookies that are usually used according to different types depending on their controller, the time they remain and the purpose of their use:

TYPES OF COOKIES ACCORDING TO THE ENTITY MANAGING THEM

Own Cookies: These are the cookies that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: These cookies are sent to the User’s computer from a computer or domain that is not managed by the Web publisher, but by another entity that processes the data obtained through the cookies.

TYPES OF COOKIES ACCORDING TO THE PERIOD OF TIME THEY REMAIN ACTIVE

Session Cookies: They are a type of cookies designed to collect and store data while the user accesses a website. They are often used to store information, the preservation of which is only used to provide the service requested by the user on one occasion (for example, a list of purchased products).

Persistent cookies: This type of cookies stores data in the computer and can be accessed and processed for a specific period of time set by the cookie publisher, and it can range from a few minutes to several years.

TYPES OF COOKIES ACCORDING TO THEIR PURPOSE

Technical Cookies: These cookies allow users to browse through a website, platform or application, and to use of the different options or services existing in it, for example, controlling data traffic and communication, identifying the session, accessing parts of the restricted areas, remembering the items of an order, making the purchase process an order, making an application for registration or participation in an event, using security features when browsing, storing content for video or sound streaming or sharing content via social networks.

Customisation Cookies: These cookies allow users to access the service with some general predefined features based on a set of criteria in the user’s computer such as would be the language, the type of browser to access the service, the local settings from where you access the service, etc.

Analysis Cookies: These cookies allow their Publisher to monitor and analyse the behaviour of users of the websites they are linked to. The information gathered through such cookies is used in measuring the activity of websites, applications or platforms, and for profiling browsing habits of the users of these websites, applications and platforms, in order to make improvements based on the analysis of data use made by users of the service.

Advertising Cookies: These cookies enable the management, in the most effective possible way, of advertising spaces that may have been included by the Publisher in a website, application or platform, from which it provides the requested service based on criteria such as edited content or the frequency with which ads are displayed.

Behavioural Advertising Cookies: These cookies enable the management, in the most effective possible way, of advertising spaces, that may have been included by the publisher in a website, application or platform from which it provided the requested service. These cookies store information on user behaviour and it is obtained through the continuous observation of their browsing habits, which allows to develop a specific profile for displaying advertising based on it, based on an automated decision.

Cookies established by ASTARA

The main cookies used on this website are the following:

Necessary / Technical cookies / Own GDPR[ALLOWED COOKIES] - GDPR[CONSENT TYPES] ASTARA uses its own cookies to manage the consents in the site. It is a persistent (1 year) and technical cookie.

Necessary / Technical cookies / Third party p.gif (Typekit / Font Awesome) ASTARA uses the third party session cookie p.gif to check that the Typekit / Font Awesome online font service is working correctly and being used compliantly.

Optional / Analysis cookies / Third party

_ga _gid _gat collect ASTARA uses Google Analytics cookies as part of our web analytics services, with the aim of knowing in greater depth the usability of the page and thus be able to improve it.

_ga allows tracking the use of the website and making statistics of visits made to it. It is a persistent (2 years) and analytic cookie.

_gid is used to distinguish users. It is a persistent (1 day) and analytic cookie.

_gat is used to throttle request rate. It is a session (1 minute) and analytic cookie. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_"property-id". It is a session and analytic cookie.

collect is used for sending data to Google Analytics about the visitor’s device and its behavior. It tracks the visitor through different devices and marketing channels. It is a session and analytic cookie.

COOKIE MANAGEMENT

Rejection of the use of cookies

You can accept the use of cookies that allow you to use the full functionality of the website without restricting your visit. The refusal of cookies that are strictly necessary for the operation of the website may affect your visit and the functionality of the website during use. Rejection of other types of cookies may not affect your visit or the functions of the website.

If you reject the use of all cookies, both first-party and third-party cookies will be disabled. In addition, first-party cookies will be deleted. It will not be possible to delete third-party cookies, so Users must delete them from their own browser as described below.

To delete cookies from your browser:

You can manage the use of cookies through the browser installed on your computer. Your Internet browser allows you to modify your cookie settings. These settings can usually be found in the browser's "options", "tools" or "preferences" menu. Users can also consult the browser's "help" menu. Different browsers use different mechanisms to disable cookies

In the following links you can find out what type of cookies have been installed, as well as the procedure for blocking or deleting them from your computer. Depending on the browser used, you can use one of the following links:

You can also access the cookie configuration panel of this website through the link located at the bottom of the page in the "Configure Cookies" section.

Security measures

ASTARA will treat all data under the strictest confidentiality, applying the appropriate technical and organisational security measures in accordance with the applicable legislation.

ASTARA maintains the security levels of personal data protection in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by the User through the website, without prejudice to informing you that Internet security measures are not impregnable.

ASTARA undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data processed in accordance with the applicable legislation, as well as to provide them with a secure treatment in the transfers that, if applicable, may occur.

Exercise of rights

Users may exercise their rights by sending a request to the e-mail address privacy.es@astara.com,as indicated in the Privacy Policy

You can withdraw your consent to the use of cookies at any time and manage the use of cookies through your browser as indicated in this document.

If you have any questions about privacy, please contact ASTARA by sending an email to corporate.communications@astara.com or privacy.es@astara.com

Complaint to the Supervisory Authority

Data subjects are informed of the possibility of bringing to the attention of the Spanish Data Protection Agency any incident regarding the processing of their data. You may contact the Spanish Data Protection Agency to resolve any queries regarding the same at the address https://www.aepd.es or at Calle de Jorge Juan, 6, 28001 Madrid, or by calling the contact telephone number: 900 293 183.

Updating our cookie policy

This policy is reviewed periodically to ensure that it is up to date and may change. We recommend that you visit the site regularly where we will inform you of any updates.